Terms & Conditions

1. Definitions

In these terms, "Thida", "we", "us", and "our" refer to the watch repair and restoration workshop operating at 76 Pho Si Road, Mak Khaeng, Udon Thani 41000, Thailand. "You" or "client" refers to any person who uses our services or website. "Service" refers to any watch repair, inspection, overhaul, or restoration work carried out by Thida. "Agreement" refers to the arrangement formed when you accept our assessment and authorise work to proceed.

2. Acceptance of Terms

By using our website or submitting a watch for service, you agree to these terms. You must be at least 18 years of age and have the legal capacity to enter into this agreement. If you are submitting a watch on behalf of someone else, you confirm you are authorised to do so.

3. Service Description

Thida provides watch inspection, light service, movement overhaul, and antique restoration services for mechanical and automatic timepieces. Services are performed at our workshop in Udon Thani. We do not offer postal services; all watches must be brought to and collected from the workshop in person, unless a specific arrangement is agreed in writing.

We reserve the right to decline any piece if we determine it falls outside our scope or expertise, and we will inform you of this at intake or as soon as it becomes apparent during assessment.

4. Intake and Assessment

All watches submitted for service are inspected and documented at intake. An assessment report is prepared and shared with you before any substantive work is carried out. You retain the right to decline service at this stage, in which case the watch will be returned to you without charge, unless a specific assessment fee has been agreed in advance.

5. Your Responsibilities

• Provide accurate information about the watch's history and known issues
• Confirm that you are the owner, or that you have the owner's permission to submit the watch
• Collect your watch within 30 days of notification that it is ready
• Pay the agreed amount upon collection
• Respond to communications from us within a reasonable time

6. Pricing and Payment

Service prices are stated in Thai Baht (฿) and are those listed at the time of agreement. Parts required for repair are quoted separately and must be approved by you before they are sourced or fitted. Payment is due in full at the time of collection. We accept cash and standard bank transfer. Prices are subject to change; any such changes apply only to new agreements, not existing ones.

7. Timelines

Estimated completion times are given at intake and are provided in good faith. They are not contractual deadlines. If a delay arises — due to parts sourcing, the complexity of the work, or other factors — we will contact you to advise. We do not carry out additional work to meet a deadline if doing so would compromise the quality of the service.

8. Uncollected Watches

If a watch is not collected within 60 days of notification that it is ready, and no contact has been made, we reserve the right to charge a storage fee of ฿50 per day from day 61 onward. After 180 days without contact or collection, Thida may treat the watch as abandoned and dispose of it appropriately. We will make reasonable efforts to contact you before this point.

9. Intellectual Property

All content on this website — including text, images, layout, and service descriptions — is owned by Thida. You may not reproduce, distribute, or use this content without written permission. Your use of the website grants you a limited, non-exclusive right to view content for personal, non-commercial purposes only.

10. Disclaimers

We carry out our work with care and expertise. However, watchwork on aged or antique movements carries inherent risk, and we cannot commit to a specific outcome in every case. We will always inform you of any risks before proceeding. Our website content is provided for information and is not a substitute for professional advice specific to your situation.

11. Limitation of Liability

To the extent permitted by Thai law, Thida's liability is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential losses. Nothing in these terms limits liability for gross negligence or wilful misconduct on our part.

12. Indemnification

You agree to indemnify Thida against any claim, loss, or expense arising from inaccurate information provided by you, your failure to collect your watch within the agreed period, or your breach of these terms.

13. Termination

You may withdraw from a service at any point before authorising work to proceed. Once work has begun, you may still withdraw, but you will be liable for the reasonable cost of work completed to that point. We reserve the right to decline to complete work on any piece if circumstances arise that make doing so inappropriate, and will communicate this promptly.

14. Dispute Resolution

If a dispute arises, we ask that you contact us first so we can attempt to resolve it informally. These terms are governed by the laws of Thailand. Any disputes that cannot be resolved informally will be subject to the jurisdiction of the courts of Udon Thani Province.

15. General Provisions

These terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Thida. If any provision is found to be unenforceable, the remaining provisions continue in full effect. Our failure to enforce a provision does not constitute a waiver of it. These terms may not be assigned by you without our written consent.

16. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes have been posted constitutes your acceptance of the updated terms.

17. Contact